Record visual walkthroughs, edit them into tight how-to videos, and resolve customer issues in one reply. No software, no watermarks, completely free.
Customers understand solutions 3x faster with video. Edited videos are clearer than raw recordings.
One polished walkthrough video replaces multiple back-and-forth emails. Customers see exactly what to do.
Edit out navigation noise and unnecessary steps so the video shows exactly what the customer needs - nothing more.
No watermarks means your support videos look official and trustworthy, not like a free tool screenshot.
Build a library of polished video guides that serve customers 24/7. Record once, edit once, help thousands.
Whether it is email, live chat, or your help center, edited video makes support better.
Record a quick walkthrough, trim it to the essential steps, and paste the link in your reply. Customers see the solution instantly.
Create polished help article videos by recording and editing walkthroughs into focused, chapter-by-chapter guides.
Train new agents with edited recordings of how to handle common issues. They learn faster with tight, focused video playbooks.
Record and edit solutions to your top 20 most-reported issues. Agents reuse the polished videos across as many tickets as needed.
Walk customers through complex troubleshooting visually, then trim the video to only the key steps. No more walls of text.
Create short, edited feature explainer videos that help customers discover and use new functionality. Boost adoption and reduce churn.
Record a walkthrough in 60 seconds, trim it in the editor, and get a shareable link. The whole process takes under 3 minutes.
Support videos without third-party watermarks or branding.
Get a link the moment you export. Copy and paste into any support platform, email, or chat tool.
Download and organize edited recordings by topic. Build an internal library that any agent can reference and share with customers.
No setup, no installs, no friction. Just open and record.
Visit reqo.me in any modern browser. No download or extension needed.
Choose screen, camera, or both. Customize your recording settings.
Get a shareable link in seconds or download your recording.
"Our average ticket resolution time dropped 50% after we started editing our video responses. Trimmed walkthroughs are so much clearer than raw recordings or text instructions."
"I used to write 10-step instructions with screenshots. Now I record a walkthrough, cut it to 45 seconds in REQO, and the customer gets it on the first try."
"We built a polished video knowledge base with REQO and our ticket volume dropped 30%. Customers find the answers themselves before even contacting us."
REQO generates shareable links that work in any platform. Paste the link directly into Zendesk tickets, Intercom messages, Freshdesk replies, or any other support tool.
Yes. Every team member can create a free account with full editing tools and no watermarks. Upgrade to Pro for unlimited storage and cloud projects.
Yes. Your recording opens in the editor immediately. Trim the intro, cut the pauses, and export a polished guide in under 3 minutes.
Yes. Share links are publicly viewable with no login required. Customers just click and watch.
Absolutely. Record and edit a walkthrough for a common issue once, then reuse that link across as many tickets as you want.
Join thousands of support teams using REQO to create polished tutorial videos that resolve issues faster.