Customers understand solutions 3x faster with video than with text-only instructions.
One video walkthrough replaces multiple back-and-forth emails. Customers see exactly what to do.
Visual guides are clearer than text. Customers follow along and solve the issue the first time.
No watermarks means your support videos look official and trustworthy, not like a free tool screenshot.
Build a video knowledge base that serves customers 24/7. Record once, help thousands.
Whether it is email, live chat, or your help center, video makes support better.
Record a quick walkthrough and paste the link in your ticket reply. Customers see the solution instead of reading a wall of text.
Supplement help articles with video walkthroughs. Customers who prefer watching over reading get help their way.
Train new support agents with recorded walkthroughs of common issues. They learn faster and handle tickets sooner.
Record solutions to your top 20 most-reported issues. Agents reuse videos instead of re-recording for each ticket.
Walk customers through complex troubleshooting steps visually. Show them where to click, what to enter, and what to expect.
Help customers discover and learn new features with quick video walkthroughs. Boost adoption and reduce churn.
Record a walkthrough in 60 seconds. Get a shareable link instantly. Paste it in your ticket. Done. No uploading, no waiting.
Support videos without third-party watermarks or branding.
Get a link the moment you stop recording. Copy and paste into any support platform, email, or chat tool.
Download and organize recordings by topic. Build an internal library that any agent can reference and share with customers.
No setup, no installs, no friction. Just open and record.
Visit reqo.me in any modern browser. No download or extension needed.
Choose screen, camera, or both. Customize your recording settings.
Get a shareable link in seconds or download your recording.
"Our average ticket resolution time dropped 50% after we started using video responses. Customers understand solutions immediately when they can see them."
"I used to write 10-step instructions with screenshots. Now I record a 45-second video and the customer gets it on the first try. Saves me so much time every day."
"We built a video knowledge base with Reqo and our ticket volume dropped 30%. Customers find the video answers themselves before even contacting us."
Reqo generates shareable links that work in any platform. Paste the link directly into Zendesk tickets, Intercom messages, Freshdesk replies, or any other support tool.
Yes. Every team member can create a free account with 5 recordings per month and no watermark. Upgrade to Pro for unlimited recordings.
Instantly. The moment you stop recording, you get a shareable link. No upload waiting time, no processing delays.
Yes. Share links are publicly viewable with no login required. Customers just click and watch.
Absolutely. Record a walkthrough for a common issue once and reuse that link across as many tickets as you want. Build a library of reusable solutions.